Coronavirus – Support from Families InFocus

Families InFocus (Essex) have temporarily suspended face to face appointments, but they are still able to provide  information, advice and support via phone, email or Skype and Zoom meetings.

Benefit forms

They can continue to provide support with the following forms remotely:

  • Disability Living Allowance (DLA)
  • Personal Independence Payment (PIP)
  • Carer’s Allowance
  • Family Fund

Please note that they only provide support for benefit claimants up to the age of 25 years. Please phone or email for a Family Support Adviser appointment.

Educational issues

If you have any questions about your child’s educational provision, then Families InFocus (Essex) can help. They offer information, advice and support with Education, Health and Care (EHC) Needs Assessments, EHC plans and One Planning.

They also provide information, advice and support with all other SEN Support.

The telephone helpline and helpline email continue to run as usual for both new and existing service users:

Helpline phone: 01245 353575
Helpline email:
Families InFocus (Essex) website – this has important contact information for our team of Family Support Advisers.
Families InFocus (Essex) Facebook page