Barnardo’s – See, Hear, Respond Service

It aims to help the most vulnerable children and young people who are hidden from view; who are not currently receiving support and those who are at risk and/or experiencing health and wellbeing difficulties.

This will include:

• under 5s with a specific focus on under 2s
• those with SEND and where there are concerns about their welfare e.g. online safety
• children who may be at increased risk of abuse, neglect and exploitation inside or outside of the home
• Black, Asian, Minority Ethnic and Refugee (BAMER) children experiencing barriers to accessing services
• young carers

Types of support

The support offered can be in the form of:

• online digital support, including advice and information, online counselling and a telephone helpline
• face to face interventions, such as support for groups at risk outside the home and one to one support
• helping children back into education

How to access

If you are a child/young person, call 0800 157 7015 or use the self-referral form.

If you are a parent/carer, call 0800 157 7015 or use the parent/carer referral form.

See, Hear, Respond support hub

There is also an online support hub with resources to help support families during this time. Visit the support hub page.