POET (Personal Outcomes Evaluation Tool)

What is POET?
POET is a tool which collects parent, children, young people and practitioner views of Education Health and Care Plans (EHCPs) and Special Educational Needs (SEN) support and the impact it has had on their lives (or the lives of those they support). It takes just 10 minutes to complete and can be completed once a year, any time during that year.

All the questionnaires are anonymous and go directly to In Control, which is a charity working with the Department for Education. None of the surveys or your personal details are seen by the local authority.

Why should I complete POET?
It is important that Essex County Council know how your experience of EHCP support and/or SEND support has been this year. The feedback you give will be used to develop and improve services, based on what matters to you. POET is your opportunity to provide your views on what is working and what isn’t working and play an important part in shaping the future experiences of families.

In Control will also compare how Essex County Council is doing against other Local Authorities, based on your responses.

How do I complete POET?
There are a number of ways you can complete the POET survey. You can access the survey online:

Parent/Carer questionnaire link

Child/young person questionnaire link

Practitioner questionnaire link

On each link, scroll to the bottom and press ‘next’

You can also request a paper version or easy read version of POET by emailing: POET@essex.gov.uk or poet@in-control.org.uk.

Where can I see the feedback you receive?
In Control will create a report using the feedback received which we will then publish below. If you prefer you can request a copy of the report by contacting poet@in-control.org.uk

Past In Control reports can be found here:

Essex POET EHCP Survey Report February 2016

Essex POET EHCP Survey Report July 2017

What has been done in response to the feedback?
We have received a record number of responses to the POET survey this year! We have so far* received:

Children and Young People

Parents and Carers

Partially completed the POET survey** 89 485 40
Fully completed the POET survey 280 1273 120
Total*** 369 1758 160

The POET team (made up of Education practitioners and parents) will now begin analysing the responses we have received so far so that we can pull together a clear picture of the experiences of families in Essex. This feedback will be given to the relevant teams and we will then update this page to publish the changes made as a result of your feedback.

* results correct as of 16/05/19
** Partially completed responses refers to surveys where some or none of the questions were answered. All responses will play an important role in developing and improving services.
*** Total refers to the total number of partially completed and fully completed surveys submitted.

Where can I find out more information?
You can find our POET resources, including the information postcard, family invite, child and young person invite and poster, on our ‘Further POET Resources’ page. You will also find information about POET on 
In Control’s website or by contacting us at POET@essex.gov.uk or In Control at poet@in-control.org.uk

POET Postcard