SEND Operations Service

The role of the SEND Operations Service is to carry out responsibilities that are set by the government on behalf of Essex children with special educational needs and disabilities (SEND).  These are outlined in the SEND code of practice: 0 to 25 years.

How the service is organised

Essex is one of the largest local authorities in the UK so Essex County Council services are split into four geographical areas.  These are called quadrants. There is a SEND Operations team in each of the four quadrants: Mid, South, North and West. Each SEND Operations team is made up of:

  • SEND Operations Lead
  • SEND Operations Partner
  • SEND Operations Coordinator
  • SEND Operations Assistant
  • SEND Engagement Facilitator


  • coordinate the EHCP process for children and young people in need of a plan, including:
    • administration of the 20 week statutory process
    • annual reviews
    • arranging of provision and placements
  • support settings, schools and families to put One Plans and EHCPs in place
  • support transitions for children and young people with EHCPs
  • build on links between settings, schools, families, social care and health services during the EHCP process

Contact details for the SEND Operations team:

Mid Essex (Braintree, Chelmsford, Halstead and Maldon): 0333 013 9949
North East Essex (Colchester and Tendring): 0333 013 7667
South Essex (Basildon, Billericay, Brentwood, Castle Point, Rochford and Wickford): 0333 013 4736
West Essex (Epping, Harlow and Uttlesford): 0333 013 9911

Operational locations

  • Essex